Managed IT Support

Sidney Group’s Managed IT Support manages all your users IT needs and provides both reactive and proactive support to manage their devices, prevent issues, fix problems, and keep your team working productively and securely.

Using industry leading tools and systems backed up with deep technical knowledge enables Sidney Group to understand not just how to resolve tickets but to understand how your business uses technology and where the pain points are around the business and identify where change can deliver competitive advantages for your business.

Sidney Group Provides Strategic outsourcing that manages your delivery IT services

24/7/365 Support Desk

Proactive Management

Unlimited Cases & Requests

Network Operations Centre

Threat Protection

Monitoring

Learn how the Sidney Group IT can support your users

Why use Sidney Group?

We make your business work smoothly, effectively and securely. We admit that it is not easy to keep the balance, but at Sidney Group, we are a type of different managed service provider. We understand that supporting your business isn’t just about the ‘technical’. It takes a combination of management consultancy, appropriate level of service maturity and technical excellence to get it right.

Technical Expertise

Our team of experience and vendor qualified solution architects and systems engineers have ability to foresee and eliminate issues before they jeopardise your business or project​

Service Excellence

Our customer service team staff our 24/7/365 operations centre and consistently meet and even exceed customers’ expectations and are backed up with enterprise grade tools

Business Centric

Our focus is your business and our objective is to support you in achieving your goals. technology is a enabler for business and our team put you at the centre of everything we do

Future Minded

The pace of change in business is increasing and at Sidney Group we understand that selecting and implementing technology that delivers long term sustained value is key to your businesses success

Project Management

To ensure our projects are delivered to our customers expectation we manage them closely to stay on track, control timescales and manage costs effectively

Sound Advice

Our architects and engineers are always available to discuss potential solutions and technologies with you and give your our advice on they will benefit your business

Ready to take the next step?