IT Consultancy

Often, we get approached by businesses who have an idea of what they want to do strategy-wise, but they don’t know how to execute it. That’s where Sidney Group comes in. We provide a consultative approach and supplement the right skillsets as required to achieve business outcomes. 

Let’s look at some examples. 

Company A

Company B

Company A is a long-running company and they have been plagued with IT issues for years. When it comes to morale with regards to technology, there is none. Staff aren’t as productive as they could be, because sometimes they can’t work due to IT issues. 

They are partnered with a company for IT supplies (hardware and software) but they don’t really have any IT staff

(this is a real company, by the way). 

A new Finance Director is brought into the business, and through his induction, learns that IT is a sad state of affairs. His laptops isn’t ready yet, they are waiting on the IT partner to build it and send it still. The director’s first duty is to bring in a company he has previous experience with (no names, but yes, us). 

Task 1: Assess

  • A full top-down review of everything in-place, from technology to processes. 

Task 2: Propose

  • A document, detailing the findings and recommendations was presented to the director. 
  • The findings were presented internally, and the most critical items were quoted for. 
  • The quote was competitive and fair, and there was no need to obtain extra quotes. 

Task 3: Deliver

  • The issues were fixed. Luckily, there was a very easy fix that was found early on (we really do know what we’re doing). Services that were already being paid for, but not used, were enabled. Build times for new laptops became hours, not days.

Task 4: Support

  • Users’ morale in IT started to improve.
  • The finance director went from zero to hero in the space of a few weeks. 

Company B is a very successful, long running company with an IT team of about 25 people. They are skilled at supporting their employer and its business, and do it well. 

They are partnered with a number of IT partners, and due to a new business requirement, must deliver a new infrastructure platform to host a new line of business app. 

(this is also a real company)

A RFP (request for proposal) is generated, outlining their requirement, but leaving the solution itself open for discussion. 

Task 1: Assess

  • Sidney Group asked questions prior to the submission deadline to get a better understanding of the requirement, such as availability, recoverability and connectivity. 
  • Sidney Group learned that it was an important app that would become the window for all staff to work on the network securely (virtual desktops). 

Task 2: Propose 

  • Sidney Group proposed a brand new cluster of hardware to provide the platform, with fast networking and storage, and licencing to cover their failover and backup requirements. The project approach and steps involved were all detailed in full. Company B appreciated this, and the risks that were highlighted prior to the project commencing. 
  • Sidney Group was awarded the project. 

Task 3: Deliver

  • The solution was delivered, and was nearly identical to what was originally proposed (this was because we did our homework before we proposed, and we know what we’re doing)
  • Full user acceptance testing (UAT) and operational acceptance testing (OAT) was performed, against a set of pre-defined success criteria. 
  • The project was a success. It was successfully handed over to the internal IT team. 

Task 4: Support

  • Sidney Group provided 3rd line support for this customer, supporting issues that the internal team are unable to fix themselves. Touch wood, we haven’t been called yet. 

Does any of this sound familiar? Get in touch with us today.