Sidney Group

We make IT work for you.

Sidney Group

We make IT work for you.

Infrastructure Support

Knowledge is Power

As your business changes the demands on your IT environment changes and keeping your systems operational, available and secure is an increasing difficult job. Sidney group delivers a blend of technical expertise and service excellence to create a proactive wrap around your IT that goes beyond responding to issues and enables your business to perform effectively whilst managing costs and minimising risks.  

Sidney Group dovetails into your business and provides the resource you need to manage your IT from a full managed service to accessing highly qualified 3rd line engineers when you need them. 

Sidney Group Services

1st Line Support

Sidney Group 1st Line Team manage your everyday issues to free up internal resources to focus on higher value projects and technical work.

2nd & 3rd Line Support

   Sidney Group’s Engineering Team manage your    complex technical issues, working with vendors                        to resolve problems.                                                     

Managed Services

Sidney Group manages your entire IT infrastructure providing a proactive service to maintain your availability, security and productivity. 

Sidney Group adds the resources you need to support your business

Service 1st Line Support 2nd & 3rd Line Support Managed Service
24/7/365 Service Desk
First Line Support
2nd & 3rd Line Support
Reactive Management
Proactive Management
Monitoring
Vendor Escalations
IT Asset Inventory
Unlimited calls, cases, requests
Monthly reports
Annual IT Intelligence Report

Ready to take the next step?