1st Level Support
Sidney Group 1st Level support brings back control and access to all IT tools required and used by your organisation’s users. Our Support is built on technical expertise and delivered with service excellence. We understand that when you call us your business is hurting and you need the right fix to get it working again. This is why Sidney Group dedicate a named team of engineers to your business and compensate them to resolve your issues and fix your problems.
Our 1st LevelSupport service will resolve your day -to-day issues to get you back working quickly and let your technical team focus on the higher value tasks to drive the business and manage change.
Learn how Sidney Group can extend your service desk
Why use Sidney Group?
We make your business work smoothly, effectively and securely. We admit that it is not easy to keep the balance, but at Sidney Group, we are a type of different managed service provider. We understand that supporting your business isn’t just about the ‘technical’. It takes a combination of management consultancy, appropriate level of service maturity and technical excellence to get it right.
Ready to take the next step?